Document Processing Webhook

Webhook Payload

The payload of the web hook provides the following information in JSON format:

Attribute	Description
id	the unique internal reference of the event
profile_id	The unique reference to the profile
status	The overall status of the processing
updated_at	The date/time of when the profile was last updated
statuses	The statuses of the actions performed as part of the document processing will be null if that action is disabled.

Triggers, Events & Status

Trigger	Event	Status
Document provided by API Processing triggered via case management Documents submitted on profile	document.processed	Pending
Processing step completed	document.processed	Pending
All processing steps complete	document.complete	Complete

Examples

Document provided by API

{
  "event": "document.processed",
  "timestamp": "2026-09-14T13:06:50.870197Z",
  "data": {
    "id": 14527,
    "profile_id": "ead6dcb3-9e8f-42a6-aec8-481dabc7e768",
    "status": "pending",
    "statuses": {
      "translate": "pending",
      "ocr": "pending",
      "fraud_check": null
    }
  }
}

Single processing step completed

{
  "event": "document.processed",
  "timestamp": "2026-09-14T13:07:23.637435Z",
  "data": {
    "id": 14527,
    "profile_id": "ead6dcb3-9e8f-42a6-aec8-481dabc7e768",
    "status": "pending",
    "statuses": {
      "translate": "pending",
      "ocr": "pending",
      "fraud_check": "complete"
    }
  }
}

Document processing complete

{
  "event": "document.complete",
  "timestamp": "2026-09-14T13:08:05.328832Z",
  "data": {
    "id": 14527,
    "profile_id": "ead6dcb3-9e8f-42a6-aec8-481dabc7e768",
    "status": "complete",
    "statuses": {
      "translate": "complete",
      "ocr": "complete",
      "fraud_check": "complete"
    }
  }
}